Privacy and account data
We collect contact, delivery, quote, uploaded-document and transaction information needed to provide the service. Passwords are handled by Supabase Auth and are never visible to The 6th Tee Co. Customer information is not sold. Authorized owners access it only for legitimate operations.
Transaction and accounting records are normally retained for seven years. Unneeded uploaded quote documents are removed within 12 months after the request closes. You may request access, correction, a portable account summary or deletion of information that we are not legally required to retain by emailing privacy@sixthtee.ca. Identity is verified first.
Reservations and payments
Submitting a purchase creates a 30-minute reservation request; it does not charge a card or complete payment. A founder confirms availability, delivery charges and official payment instructions. Unpaid reservations may expire and the club may return to inventory. Never send payment to an address or account that has not been confirmed through an official @sixthtee.ca contact.
Cancellations and refunds
Contact us promptly to cancel an unfulfilled order. Orders already shipped or delivered follow the return rules below. Approved refunds are issued to the original payment method where possible within five business days of approval; financial institutions may take additional time to post them.
Returns and 90-day protection
The protection period begins on the recorded purchase date and expires at the end of the date shown in the customer account. A claim must be submitted before expiry with the purchase reference, photographs and a description of the issue. Submitting a claim during the period makes it eligible for inspection; it does not guarantee approval or a refund.
Used clubs are protected against undisclosed defects and failures arising during normal, intended golf play. Ordinary wear, cosmetic marks or condition disclosed before sale, neglect, misuse, accidental or impact damage, improper storage, loss or theft, and work or alterations performed by anyone other than The 6th Tee Co. are excluded. We may inspect the club and request supporting photographs before deciding whether the issue is covered.
For an approved claim, The 6th Tee Co. will normally choose an appropriate repair, comparable replacement or Sixth Tee store credit based on the circumstances. A refund to the original payment method is provided only when we approve it as the appropriate remedy or when required by applicable law. Reasonable return shipping is covered for an approved undisclosed defect or our error; otherwise the customer is responsible for the disclosed return cost.
Trade-ins
Calculator values are estimates held for seven days, subject to inspection. The final offer is confirmed after model, authenticity, dexterity, shaft, completeness, modifications and condition are inspected. Revised offers require your approval. You may accept or decline; we do not keep your clubs solely because you decline. If you decline a revised shipped offer, the return cost disclosed before submission applies unless the adjustment resulted from our error.
Shipping and loss
Clubs purchased from Sixth Tee
We remain responsible for correctly addressed outgoing orders until delivery, subject to applicable law and the carrier’s coverage and claim process. Contact us promptly if tracking stalls or a parcel arrives damaged; we coordinate claims for labels we purchase.
Clubs sent to Sixth Tee
Sellers must follow the supplied packing instructions, photograph the packed clubs and keep the carrier receipt. We assist with claims when we supply the label. Any seller-paid shipping or return cost is disclosed before submission or before a revised offer is accepted. Delivery estimates are not guarantees, and unusual delays are communicated when known.
Store credit
Store credit is tied to a verified Sixth Tee account and can be used only by the account holder. Unused credit remains on the account and is not forfeited when a purchase is smaller than the balance. Credit is not cash, cannot be transferred, and may be adjusted only to correct a documented error, refund or reversed transaction.
$10 welcome offer
Customers who consent to promotional emails through the gift invitation receive one $10 welcome offer on their verified account. It applies automatically to the account holder’s first website purchase containing at least $150 in merchandise, before shipping and other adjustments. The offer has no cash value, cannot be transferred, and cannot be combined with a partner or referral discount. If another discount is used, the welcome offer remains available for a later qualifying order. Marketing consent can be withdrawn at any time without removing an already activated, unused offer.
Business identity and jurisdiction
The 6th Tee Co. is a GTA-based golf resale business established in 2025 and operated by Austin Haasz and Aaron Aria. These policies are intended for customers in Canada and are interpreted with applicable Ontario and Canadian consumer and privacy requirements. Nothing here removes rights that cannot legally be waived.
Questions or corrections
Contact Austin at austin@sixthtee.ca or Aaron at aaron@sixthtee.ca to request help, correct account information or ask about an order. We verify identity before discussing protected account or credit details.